In the event a package is held by customs, this is now beyond our control as it is a government agency. It is the responsibility of the receiver to pay all taxes charged for import. In the event that your package is held by customs for import duty tax payment, CHARISMATICO Limited will not be liable for any import taxes charged on a package. We cannot say if and how much import tax may be collected by your local customs office, but we will do our best to arrange appropriate logistics for you in order to avoid or minimize the customs duty. Due to the size and weight of some of our products, we may be required to send your order in multiple shipments to protect your valuable custom-made products and to ensure it complies with international shipping restrictions.ĭifferent countries will have different customs & duty tax regulations on imported products. Once your order has been shipped, we will send you an email message with your tracking information. We require 15-20 days for production time and another 15-20 days for shipping time. The estimated delivery for your order is 4-5 weeks from the date that you pay for your order and provided all necessary measurement information. Order Received -> Size, Color, & Customization Verification (Where Applicable) -> Production -> Shipment -> Delivery to Your Doorstep!
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